Browser: Chrome 110
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Related products element and cross sale element don’t seem to work as i’d expect.
I have a product with cross sell and upsell linked but the cross sell isnt being displayed.
I also have 4 products in a child category and the related products also isn’t showing anything.
The upsell does seem to work, is anyone else having this issue?
Hi James,
Can you please check again using Bricks 1.11.1?
Please also specify where you use which element, as the standard Woo “logic” says that upsells are displayed for individual products, whereas cross-sells are displayed in the shopping cart.
However, with Bricks 1.11.1 it should work everywhere:
Best regards,
timmse
Hi timmse, thanks for reply.
The update now shows the cross sells with the update, many thanks! I did wonder if it was only cart related but glad you have enabled site wide.
As for the related products, they’re not showing based on products inside the same child category. Is there any more information about what links related products as i was under impression tags or categories. Does this include parent or only if you select parent too?
It’s working fine now on my staging site, even with cross-sell features on my product pages. I’ll implement it on the main site and get back to you if any issues arise, but it should be fine.
Thanks a lot!
Yup,
The Bricks 1111111111 update (1.11.1.1 - released today) should fix all the issues, including related products.