How to: Send form to different recipients based on a select field value

1

Hi! Came to share a solution that might be helpful for you.

I needed to send a Bricks form to different recipients based on a select field selected value.

For example, if you have a “subject” field, and you based on that subject you want to sent the form notification to a sales team, or a tech support, or to hr… this is the way.

I used custom action for this one.

It has 3 parts:

  1. Define the recipient emails based on select field values:
  2. Set the dynamic subject based on the select field (optional)
  3. Build the nofitication email content (customize it, it depends on what fields you use)
  4. Send the email

It’s pretty code heavy, make sure to customize all the fields (sender email, subject, etc etc)

Here is the code:

<?php
/**
 * Bricks Builder – Custom Form Action: Send Conditional Email with HTML Content
 *
 * This function allows you to send an email to different recipients based on the selected value 
 * in a Bricks form select field. It also builds a formatted HTML message using submitted form data.
 *
 * HOW TO USE:
 * 1. Replace the field IDs with the actual ones from your form.
 * 2. Replace the conditional logic and email addresses with your own rules.
 * 3. Attach this code to your theme’s functions.php or a custom plugin.
 */

function my_custom_form_email_action( $form ) {
    // 1) Get submitted data and form settings
    $fields   = $form->get_fields();
    $settings = $form->get_settings();

    // 2) Define recipient based on a specific select field
    $selected_option = $fields['form-field-SELECT_FIELD_ID'] ?? ''; // <-- Replace SELECT_FIELD_ID with your actual field ID

    if ( $selected_option === 'option_1_value' || $selected_option === 'option_2_value' ) {
        $to = 'example1@yourdomain.com'; // <-- Change this email to the desired recipient
    } else {
        $to = 'example2@yourdomain.com'; // <-- Change this email to the alternative recipient
    }

    // 3) Use the selected option's LABEL as the email subject
    $subject_label = '';
    if ( ! empty( $settings['fields'] ) && is_array( $settings['fields'] ) ) {
        foreach ( $settings['fields'] as $field ) {
            if ( $field['id'] === 'SELECT_FIELD_ID' && ! empty( $field['options'] ) ) { // <-- Replace SELECT_FIELD_ID
                foreach ( $field['options'] as $option ) {
                    if ( $option['value'] === $selected_option ) {
                        $subject_label = $option['label'];
                        break 2;
                    }
                }
            }
        }
    }

    // Fallback subject if no label is found
    if ( ! $subject_label ) {
        $subject_label = ucwords( str_replace( ['-', '_'], ' ', $selected_option ) );
    }

    $subject = sprintf( 'Contact Form Submission - %s', $subject_label );

    // 4) Build HTML message using submitted fields
    $name     = esc_html( $fields['form-field-NAME_FIELD_ID'] ?? '' );     // <-- Replace with actual name field ID
    $email    = esc_html( $fields['form-field-EMAIL_FIELD_ID'] ?? '' );    // <-- Replace with actual email field ID
    $company  = esc_html( $fields['form-field-COMPANY_FIELD_ID'] ?? '' );  // <-- Replace with actual company field ID
    $phone    = esc_html( $fields['form-field-PHONE_FIELD_ID'] ?? '' );    // <-- Replace with actual phone field ID
    $message  = esc_html( $fields['form-field-MESSAGE_FIELD_ID'] ?? '' );  // <-- Replace with actual message field ID

    $email_body  = '<b>Name:</b><br>'     . $name    . '<br><br>';
    $email_body .= '<b>Email:</b><br>'    . $email   . '<br><br>';
    $email_body .= '<b>Company:</b><br>'  . $company . '<br><br>';
    $email_body .= '<b>Phone:</b><br>'    . $phone   . '<br><br>';
    $email_body .= '<b>Message:</b><br>'  . $message;

    // 5) Email headers
    $sender    = 'youremail@example.com' ;
    $blog_name = wp_specialchars_decode( get_bloginfo( 'name' ), ENT_QUOTES );

    $headers = [
        "From: {$blog_name} <{$sender}>",
        "Reply-To: {$email}",
        "Content-Type: text/html; charset=UTF-8",
    ];

    // 6) Send the email and return the result to Bricks
    $sent = wp_mail( $to, $subject, $email_body, $headers );

    if ( $sent ) {
        $form->set_result([
            'action'  => 'my_custom_action',
            'type'    => 'success',
            'message' => esc_html__( 'Thank you! We will get back to you shortly.', 'bricks' ),
        ]);
    } else {
        $form->set_result([
            'action'  => 'my_custom_action',
            'type'    => 'error',
            'message' => esc_html__( 'Oops! Something went wrong. Please try again later.', 'bricks' ),
        ]);
    }
}
add_action( 'bricks/form/custom_action', 'my_custom_form_email_action', 10, 1 );

Hope it helps!

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