WAIT: Why is my "rich text" different?

Browser: Chrome 110
OS: macOS / Windows / Linux / etc.
URL: Link to a page that illustrates this issue
Video: Short screen recording that illustrates this issue (free tool: jam.dev)

I found that the “Rich Text” widget in my dashboard is different from the ones in video tutorials.

Was there any thing wrong with my settings or what?

Need your advice!

@Matej

Hello, Matej, could you tell me what is the reason?

The format bar will go away when you click on the “Text” view of your editor. If you view it under the “Visual” you will see the format bar. This is the normal behavior in Bricks – mine is the same.

Hi Mezzy,
Thanks so much for your report!

Unfortunately, I cannot reproduce the issue. What @shingen says is true though. It seems that the “text” tab is active for you. What I find strange is that the tabs are not visible. Please deactivate all plugins and custom code and see if this solves the problem.

It should actually look like this:

Best regards,
timmse

Hey @Mezzy, I get the same results as @timmse

About-Builder-

Cheers

@timmse

Hello, Timmse, I just created a new page and now it’s back.

However, I didn’t do anything, I did’t deactivate any plugins(In fact, there are only 3 plugins in my website), and I have’t used any custom codes,

I’ve been using Bricks for nearly 7 days, the first time I dragged “rich text”, it shows like the issue I talked above, there are no function bar here, they seem no difference to me. I even googled “what’s the difference between basic text and rich text”.

The true issue is: the “Rich Text” function bar randomly disappears—sometimes it’s there, and other times, it’s completely gone.

@timmse

I shot a video about this issue, could I email it to your team?

You can paste the link here, or use jam.dev (which provides more details like console errors, etc.). Btw., are you really using Bricks 1.9.7.1?

It’s the latest version, I always keep updating it.