WAIT: SureCart/Bricks "Your card number is incomplete"

Bugs
1

Browser: All
OS: All
URL: Registration Page

I have a site which is ready to launch, using SureCart and SureMembers to create a paid-for membership area. When attempting to register, it keeps coming up with an error saying ā€œYour card number is incompleteā€.

Through testing, I have turned ALL plugins but SureCart and SureMembers off, the issue remained. I then switched to a default WordPress theme and the transaction went through immediately.

The registration link is https://wiredformovement.com/register - itā€™s currently on test mode so should work with the card number 4242 4242 4242 4242

I have been speaking to SureCart but they cannot work out what the issue is. I have no idea what to look for or how to work it out either but the issue is clearly something to do with either Bricks itself or settings within it: I need some help diagnosing it and working out how to fix it please!

2

Hi Michael,
Welcome to the forum!

Would you please send temporary login credentials, a link to this thread, and your conversation with Surecart support to help@bricksbuilder.io using the email address you used during the purchase?

3

Thank you!

I have sent them over :slight_smile: