WAIT: Range filter WooCommerce - products missing after filter

Bugs
1

Browser: Brave (latest)
OS: Windows
URL: https://www.zlatoproradost.cz/k/zlato/
Video: Jam

https://jam.dev/c/61aa23f8-1445-4ade-8612-d96c1f990f5c

Hello, I have a problem with dissapearing products in query, when using the price range filter. I have described it in the Jam video. In short term description:

  1. User open product category and see all products
  2. User use range filter to see the highest price product
  3. Highest price product dissapears

Not sure, what I am doing wrong. Can you help me? Looks like a bug to me.

2

@timmse I am sorry for disturbing, but I am sure you are the one of most skilled here… Do you have any idea, what is wrong with mine filters? :slight_smile:

3

Hi @alessykora ,

Can you try these steps:

  1. Set ‘product’ post type on the query.
  2. Try tick “Diable auto min/max value” on the Filter - range element
    image

Regards,
Jenn

1 Like
4

Hello, I tried, no luck. Still, the same.

image
image1641×912 108 KB

5

Please send admin credentials to help@bricksbuilder.io, and I will take a look. (Include this forum thread URL in the email as a reference )

Regards,
Jenn

1 Like
6

I will discuss it with client, if he approve the access or I need to create a staging for you. It will take some days.

7

I didn’t get approvement. However, I have another client, and facing similiar problems. When I go to the category page, with product query set to the main query. I don’t see all products, until I click to one of filters and then change state to view all.

1st load:
7 rows, 28 products

re-click the first filter to “not in sale (není ve slevě)” and back to “all (vše)”:
10 rows, 42 products

Any ideas? Should I contact support?

8

Hi @alessykora ,

Yes, you can send us admin credentials and include this forum thread URL as a reference.

Also, let us know the actual frontend URL to reproduce this issue.

Regards,
Jenn