I am running Version: 1.9.8 with Polylang. Trying to create a popup that is displayed on loading an individual page. you can see it working on the Italian version of the page (1 popup per session) at https://ajo.casa/it/property/villa-della-stella-sardegna/
I created a new template in English and set this popup to show on loading the English version of the page but no matter what I do it wonât popup, this is the English page https://ajo.casa/en/property/villa-delle-stelle-sardinia/
FYI Italian is the primary / default language in my install.
Is this a bug?
Further to this, it seems it does include the popup code in the source of the page in english just does not show it.
I can also make it trigger from an on click interaction on an element in the page. Does not seem to want to work on other interaction methods I tested though.
I managed to make this work by setting the âInteractionsâ option in the popup settings to show the popup on content loaded, it would then show on the English popup page, this wasnât required on the Italian page so i think it is still a bug but this is a good work-around. I ended up setting on both as it also allowed an extra delay before showing.
Hi @SpinDreams,
Can you please share a screenshot of your interaction settings for both languages?
Sure
This is English
This is Italian page, now the same an English as I wanted the delay but it wasnât need originally for the popup to work.
Hi @SpinDreams,
Apologies for the delayed response. Are you adding these interactions under âTemplate settings > Popup > Interactionsâ? if so, why arenât you targeting âselfâ like so:
I couldnât replicate the issue youâre describing locally using Polylang. Please disable all other plugins other than Polylang and try again. If the issue persists please share temporary admin access so we can take a look.
