WAIT: Password Reset Templates Not Working

Bugs
1

I created templates for when WooCommerce user forgot and wants to reset their password. Only one of them displays on the page.

I created the following templates;

  • Lost Password
  • Lost Password (confirmation)
  • Reset Password
    Unfortunately, the Reset Password template doesn’t show but it takes the user to the default WordPress reset password page.

PS: I only went to the lost password page, entered my email and got a reset link.

2

Hi Abey,
Thanks so much for your report!

Unfortunately, I cannot reproduce the issue.

  1. is your installation possibly a subfolder installation? There are known problems with the custom auth pages in subfolder installations.
  2. does the my-account page contain the account page element?

CleanShot 2024-06-24 at 11.43.40@2x
CleanShot 2024-06-24 at 11.43.40@2x928Ă—118 14.7 KB

CleanShot 2024-06-24 at 11.43.56@2x

Best regards,
timmse

3

Hi,

I don’t understand your first question. For the second question, I have the element on the page. I also have my account template made too.

4

A subfolder installation looks like this: https://yourdomain.com/subfolder/pagename

If that’s not the case, please send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase.

5

Oh!

This is not the case with subfolder WordPress installation.

6

The problem has been known and resolved.

I used the Bricks Form in lost and reset password templates. I went back to using the provided Bricks Builder elements for those templates.

I will ask that the Form be improved since those actions are there in the Action features of the Form elements. Alternatively, let’s allow these WooCommerce elements to be flexible, e.g. being able to change labels and others. I used form because of the limitations in those elements.

Thanks to Bricks Builder for doing a great job.