WAIT: Issue with Mobile Anchor Links Not Functioning Properly

Browser: Chrome 110
OS: Windows
URL: https://taxprim.com/

Hello Bricks Builder Support Team,

I am reaching out to seek assistance with an issue I am experiencing on my WordPress site using Bricks Builder. My website includes several cards on the homepage that are designed to act as links to specific sections on another page of the site. These cards use anchor links (#legal","#tax , #human-mobility and #customs) that lead to the corresponding section for the type of services in the Services Page.

  • Primary Concern: The anchor links function correctly when accessed from a desktop browser, leading users to the specified sections of the other page and performing the expected scroll-down action. However, when these links are accessed via a mobile device, they fail to perform as intended. While they do redirect to the target page, they do not scroll down to the respective section.
  • Specifics: The issue is consistent across various mobile devices and browsers.

Let me know if you need more information. Really hoping to get this sorted so the mobile visitors aren’t missing out.

Best regards,
Martin

Hi @torm24,

Were you perhaps able to resolve the issue? I just visited your website on an iOS device and the anchor links took me to the correct section just like on desktop.

Currently experiencing the same issue. Anchor links on mobile are do not scroll to the correct position. Tested on Chrome