WAIT: iPad Pro Safari - Lazy loading issue

Bugs
21

Thank you timmse. On my device the problem still occurs with precise accuracy. Do you use any testing services like browserstack.com? There you could have access to many more real and also emulated devices and systems.

22

That’s true, but it would be absolute madness to test every conceivable device with different operating systems + versions and different browsers and as soon as a problem occurs with one device, leave everything else behind. I guess then we wouldn’t get anywhere near as fast :smiley:

Bottom line, device-specific problems are always extremely difficult to handle, especially if it doesn’t work for one user, but do for another with the same device model.

Until we have an idea of what the problem could be, the only solution is to disable lazy loading. From experience, I can say that >90% of users have some plugin installed anyway that also offers lazy loading and may work more reliably.

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23

I won’t add any value to this conversation. I want to share my experience anyways.

The problem happened on iPhone in Safari and also Google Chrome. Same images missing in both browsers. I immediately tried to update friend’s iOS as it had pending updates. It was updated to iOS 16.5.1. I don’t know the previous version, but I suppose 16.5.
It helped and images did load correctly on that phone.

But client’s iPhone was also missing the same images (didn’t want to tell him to update as other users can have the same problem). So I turned off bricks lazy load as suggested and used lazy loading provided by EWWW Image Optimizer.

I suppose it was some “temporary” bug in iOS. My iPad Pro was showing all images for the whole time I was developing the project.

Thanks everyone for help :slight_smile:

24

I would suggest to use some cache plugin. Images on all my websites are working without any issues.
(All browsers and devices).

25

I have an old iPad Air 2 with iOS 15 and I’m seeing missing images where lazy loading is used. It’s bizarre because the space where the image should appear is there and I can tap and hold the empty space to open the image in a new tab, then flick back to the page with the missing image, refresh and it’ll appear. If I change the loading method to eager the problem is fixed.

It also happens to all 3 images on the 2nd row of a 3x3 grid. I can’t repro on newer devices.

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