WAIT: I have no images after applying filters?

Bugs
1

Browser: Chrome 110
OS: macOS / Windows / Linux / etc.
URL: Link to a page that illustrates this issue
Video: Short screen recording that illustrates this issue (free tool: jam.dev)

[Please describe this bug in as much detail as possible so we can replicate & debug this bug]

When i go to our shop page, images are showing up fine. As soon as I apply any filter the images disappear, the product card and image link is still there, but no image.

Once I refresh the page, the images show up with filters still applied correctly.
I have tried turning lazy load on and off, and a bunch of different ideas.

I am using Gridbuilder for the facets.

I am stumped, any ideas?

>>Link to our site

Shop screenshot filter applied
Shop screenshot filter applied1468×798 37.2 KB

2

Hello @Red,

I’m unable to replicate the issue on your page, even if I filter on the shop page. If it’s possible, can you record a video showing how to reproduce this?

Thanks,
Matej

3

@Matej,

Apologies, needed a fast fix so added Bricks Ultimate and used the product image element they have for now.

I’ll get one from the staging server when i get back to my computer though.
I can test any suggestions on there.

1 Like
4

Yes please, having a staging website to see what’s happening would be nice. :slight_smile:

Matej

5

@Red Hi! Were you able to get to the bottom of image disappearing upon a filter application? I’m having the same issue working on Local WP and using bricks native filters for Woo products.

6

Hey,

as far as I know, we never received the email. Can you replicate the issue on the live server somewhere, where I could see it?

Matej