WAIT: GET Error: 500 - Bricks Builder not loading on specific site

[jenteck]

Browser: Chrome 110
OS: macOS
URL: (Anmelden ‹ Amazon Agentur | Full Service Amazon Betreuung | Namox — WordPress)

I was editing the transition on a List-Element > CSS Tab. After setting it up the Bricks Editor was unable to save the progress. The spin-icon while saving rotated in a endless loop. After reloading the page nothing loads anymore. Its a blank canvas with a console error: Get 500 (screenshot in the attachments).

Other sites are working without any problem. This issue just impacted that specific page.

[itchycode]

Hi @jenteck ,

Please could you check if any custom code or plugin causing the issue?

It’s quite difficult to give an accurate answer without more info.
Otherwise, please send a temp admin access to help@bricksbuilder.io included this thread link as a reference.

Regards,
Jenn

[jenteck]

Because I am working on a client site I needed to fix it fast. I deleted that page completely and started from blank.

I tried to disable plugins but that issue on that page persisted.