WAIT: Critical issue on my site when trying to edit translations

Bugs
1

This might be a conflict between Bricks and WPML.

This issue has caused the site to crash twice, logging the same errors in “/usr/local/lsws/logs/error.log”.

Yesterday the crashes occurred when I clicked to open the Bricks single product template.
Just now it happened when I clicked to edit a user profile.
Both when I was editting translation.

I brought back the site by killing the server process: kill -9

Below is the error log:
*[root@server ~]# tail -f /usr/local/lsws/logs/error.log *
*2025-09-03 09:07:08.026897 [INFO] [1697509] [T0] [MODSEC_BODY] created offloader with 50 workers. *
*2025-09-03 09:07:08.026898 [ALERT] [1697509] [T0] LiteSpeed/6.3.4 Enterprise starts successfully! *
*2025-09-03 09:07:17.983015 [INFO] [1697509] [T0] [PID 1697509] [QuicShm::cleanupOldShmData]: cleaning up dead process SHM (pid: 1547292) *
2025-09-03 09:07:19.844412 [NOTICE] [1697509] [T0] [38.98.190.182:44356:HTTP2-1#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325n

Yesterday I ever reported an issue via help@bricksbuilder.io. It’s also critical error:

[root@server ~]# tail -f /usr/local/lsws/logs/error.log

  • [root@server ~]# tail -f /usr/local/lsws/logs/error.log

2025-09-02 07:35:52.970277 [NOTICE] [1181317] [T0] [103.223.122.204:55470:HTTP2-21#APVH_www.antzracing.com:443] [STDERR] PHP Warning: include(/home/admin/domains/antzracing.com/public_html/wp-content/languages/wpml/queue/WordPress_pending.php): Failed to open stream: No such file or directory in /home/admin/domains/antzracing.com/public_html/wp-content/plugins/wpml-string-translation/StringTranslation/Infrastructure/StringGettext/Repository/QueuePhpFileStorage.php on line 31\n

2025-09-02 07:35:52.970288 [NOTICE] [1181317] [T0] [103.223.122.204:55470:HTTP2-21#APVH_www.antzracing.com:443] [STDERR] PHP Warning: include(): Failed opening ‘/home/admin/domains/antzracing.com/public_html/wp-content/languages/wpml/queue/WordPress_pending.php’ for inclusion (include_path=‘.:/usr/local/php83/lib/php’) in /home/admin/domains/antzracing.com/public_html/wp-content/plugins/wpml-string-translation/StringTranslation/Infrastructure/StringGettext/Repository/QueuePhpFileStorage.php on line 31\n

2025-09-02 07:37:37.708606 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-233#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:37:39.812436 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-235#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:37:50.821390 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-237#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:37:57.943062 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-239#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:38:01.450467 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-241#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:38:05.423598 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-243#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n

2025-09-02 07:38:06.454898 [NOTICE] [1181317] [T0] [103.223.122.228:57166:HTTP2-245#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n*

I also reported this to WPML.

I tried to replicate the issue, but failed.

2

Hi @Newbie,

According to the logs, the issue appears to originate from WPML, so I’m not sure how Bricks could be causing it, especially when editing a profile page. If you’re able to find a way to consistently reproduce the problem, please try switching to a different theme to see if the issue still occurs.

3

Hi @charaf ,

Thanks for reply.

I will try and see if it will appear again.

WPML told me its plugin needs permission for wp-content/languages/ which is not permitted before. I’ve changed that. Maybe this is the solution.

Regards,

Newbie

4

Hi @charaf

Please have a look at this error, and what may cause this.

[root@server ~]# tail -f /usr/local/lsws/logs/error.log
2025-09-03 14:07:48.696293 [INFO] [1754787] [T0] [MODSEC] created offloader with 10 workers.
2025-09-03 14:07:48.696346 [INFO] [1754787] [T0] [MODSEC_BODY] created offloader with 50 workers.
2025-09-03 14:07:48.696347 [ALERT] [1754787] [T0] LiteSpeed/6.3.4 Enterprise starts successfully!
2025-09-03 14:09:08.564891 [NOTICE] [1754787] [T0] [38.90.17.134:39008:HTTP2-1#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n
2025-09-03 14:09:08.565469 [NOTICE] [1754787] [T0] [38.90.17.134:39008:HTTP2-3#APVH_www.antzracing.com:443] [STDERR] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 4295229440 bytes) in /home/admin/domains/antzracing.com/public_html/wp-includes/theme.php on line 325\n
2025-09-03 14:10:55.197942 [INFO] [1754787] [T0] [APVH_admin_Suphp:]: locked pid file [/usr/local/lsws/extapp-sock/APVH_admin_Suphp.sock.pid].
2025-09-03 14:10:55.197947 [INFO] [1754787] [T0] [APVH_admin_Suphp:] remove unix socket for detached process: /usr/local/lsws/extapp-sock/APVH_admin_Suphp.sock
2025-09-03 14:10:55.213418 [INFO] [1754787] [T0] [APVH_admin_Suphp:] add child process pid: 1755480, procinfo: 0x54caad0
2025-09-03 14:10:55.213522 [INFO] [1754787] [T0] [APVH_admin_Suphp:]: unlocked pid file [/usr/local/lsws/extapp-sock/APVH_admin_Suphp.sock.pid].
2025-09-03 14:15:49.479905 [INFO] [1754787] [T0] [APVH_webapps_Suphp:] add child process pid: 1756743, procinfo: 0x4653be0
^@2025-09-03 14:17:49.101245 [NOTICE] [1754784] [T0] [1757210] [AutoUpdate] Checking for new releases…
2025-09-03 14:17:49.102210 [INFO] [1754784] [T0] Download QUIC.cloud whitelist IPs from https://quic.cloud/ips?ln to /usr/local/lsws/admin/tmp/download-quic-cloud-ips …
2025-09-03 14:17:49.147808 [INFO] [1754784] [T0] [AutoUpdate] No new update.
2025-09-03 14:17:49.355818 [INFO] [1754784] [T0] Successfully downloaded QUIC.cloud whitelist IPs from https://quic.cloud/ips?ln to /usr/local/lsws/admin/tmp/download-quic-cloud-ips …

5

None of these logs suggests that this is related to Bricks. The best course of action would be to contact your managed hosting provider so that they can pinpoint the exact root cause.