WAIT: Bricks builder pages blank

Browser: Firefox Developer 111.0b5
OS: macOS
URL: https://flexitable.co.uk/

Opening a page in the builder results in an initial blank page:

Structure is visible in the panel.

Click on ‘Introduction’ section and elements appeared, but with no styling:

I end up exiting the builder without saving. Live site looks as it should.

Same issue on a staging site.

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Found this article:

https://academy.bricksbuilder.io/article/known-issues/

But the site does not use Cloudflare.

The site is hosted with SiteGround, but I have been in touch with their support and there is no server side caching.

I think I might have found the issue.

I recently activated this plugin:

StatCounter

Deactivated the plugin and the builder now functions correctly.

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Hi Paul,
Thanks so much for your report!

Ok, then it’s probably a plugin conflict with Statscounter, thanks for testing and trying! Is there an option in Statscounter to exclude it on certain pages? The problem will be that Bricks runs in the frontend and collides with the Statscounter JS there.

If there is an option to exclude on certain pages, you should exclude pages with the
?bricks=run parameter. This should solve the problem.

Best regards,
timmse

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Has anyone managed to solve this conflict yet? Or perhaps someone has reached out to Statcounter support regarding it? Thanks! :slight_smile:

My client, who had this issue, contacted Statcounter support, and they fixed it by having the plugin disabled and the code manually inserted into Bricks → Settings → Custom Code → Body (footer) scripts.
They gave him the code snippet but I believe it can be generated from Statcounter’s account. Here’s how it looks:

<!-- Statcounter code -->
<script type="text/javascript">
var sc_project={placeholder:project-code}; 
var sc_invisible=1; 
var sc_security="{placeholder:security-code}"; 
</script>
<script type="text/javascript"
src="https://www.statcounter.com/counter/counter.js"
async></script>
<noscript><div class="statcounter"><a title="Web Analytics"
href="https://statcounter.com/" target="_blank"><img
class="statcounter"
src="https://c.statcounter.com/{placeholder:project-code}/0/{placeholder:security-code}/1/"
alt="Web Analytics"
referrerPolicy="no-referrer-when-downgrade"></a></div></noscript>
<!-- End of Statcounter Code -->