WAIT: Background Images do not load in Facebook browser

Bugs
1

Browser: facebook in app/meta
OS: android
URL: hotelstry.ca

[Please describe this bug in as much detail as possible so we can replicate & debug this bug]

The site works fine on desktop or mobile normal browsers. When accessed through Facebook’s app, the background images don’t load. (FB page link - Hotel Stry | Amherstburg ON)

2

Hey Elena,

as far as I can tell on my device (iPhone 11 Pro) all the images are loaded properly in the Facebook browser: Video uploaded to CleanShot Cloud.

Best,

André

3

Hi,

I can reproduce this on my Android phone. I think it’s happening because the background image is loaded over HTTP, so that’s why it’s not loading it:

image
image2466Ă—562 191 KB

Please check this and see if solving this helps.

Best regards,
M

4

Thanks!

How do i updated this?
I’ve update the site to all https - the image URLs when i check them in the media gallery are showing as https?

could it be a cache issue?

5

Could be caching. Please try to clear the cache.

You can try to set the same image as a background for some other container, and then you can check if the image there is still HTTP, or it’s https.