If there’s no audio what would you need to caption? It’s just a false positive. The vast majority of WCAG pass/fails cant be determined by automated tests and need manual intervention - this is one of those cases.
Please send the login credentials and details so we can see where the problem is, and a screenshot of the screaming frog notice to help@bricksbuilder.io
Thanks for sending the details. I inspected the background video on your page. It uses autoplay, loop, playsinline and muted, with no caption track.
The key detail in your Screaming Frog screenshot is that the captions notice appears under Incomplete, rather than Fail. This means it requires manual review. “Critical” describes the potential impact of missing captions when they are needed; it doesn’t confirm a critical accessibility failure on this page.
WCAG 1.2.2 requires captions for prerecorded audio content in synchronized media. As you’ve confirmed that this background video has no audio, there is nothing to caption.
Your suggestion to mark a background video as decorative makes sense. There’s currently no dedicated option for this in the background video control, but you can use the following workaround:
Add the CSS class decorative-background-video to the container that has the background video.
Add this snippet under Page settings → Custom code → Body (footer) scripts:
This adds the attribute directly to the self-hosted background <video>. Please don’t add aria-hidden="true" through the container’s Custom attributes control: that would also hide the container’s headings, links and other content from screen readers.
Use this only when the video is decorative and carries no information visitors need. After adding the snippet, rerun Screaming Frog with JavaScript rendering enabled so it can inspect the updated DOM.