SOLVED: WOOCOMMERCE: Dynamic hero background image not loading when page set as shop page

URL: https://sysmo-world.com/collectie/

I have a page set as shopping page for WooCommerce. However, for some reason, the background image is not loading anymore. After some fiddling, I found out that when using Bricks 1.8.4 it was working but later versions are removing the image. When I change the shopping page to another page, the image shows up again. This testing was done on a staging site. However, ‘just’ downgrading is not working. I did something while testing on the staging website to make it work with 1.8.4. again, but I am not able to get it working on the live site.

Please let me know if you need any additional information.

Hi @brianvds,

Thank you for your report :slight_smile: can you please share more information that would help me reproduce your setup? (e.g. how the dynamic image is setup & where you’re adding it as a background image in the shop page).

Best regards,
Charaf

Hi @charaf ,

Thanks for your reply! I use ACF (Pro) to load the images. I have created a normal page called ‘Collectie’. In ACF, I created a group with the field for the hero, just a simple ‘image’ field for the background image. This is also set as the featured image. I set the ‘Collectie’ page as the shop page.

So, to set the background image, I simply go to ‘Collectie’ page and fill in the dynamic field of image. Then save the page. This worked before.

Please let me know if this is sufficient information!

Hi @brianvds,

Thank you so much for the details. I was able to reproduce the issue and have added this to our internal bug tracker :slight_smile:

Best regards,
Charaf

Hi @charaf,

Sorry for the belated response. Thanks for checking and I’ll be waiting for the fix!

Hi Brian,
We’ve fixed this issue in Bricks 1.9.1/1.9.1.1, now available as a one-click update in your WordPress Dashboard.

Please let us know if you are still experiencing issues.

Best regards,
timmse

Hi,

Indeed, it is working again. Thanks!