WP: 6.8.2
WooCommerce (10.2.0)’
Browser: Chrome, Edge, Opera, Safari
OP SYS: Mac OS, IOS
Link: upon request (development page)
The following annoying phenomenon occurs on my site:
Location: Bricks Single Product Template:
Among other things, I have added:
Product gallery
Custom pop-ups with Bricks interactions
When I open the page and open and close the product gallery, everything works as it should.
If I open and close a pop-up before opening the product gallery, and then open and close the product gallery, only the frame of the “lightbox” closes and the image remains frozen.
The image only disappears when I reload the page.
The installation is new, so there should be no issues responsible for this.
What could be the reason for this? I suspect that this has only been an issue since version 2, but I can’t say for sure.
I have deactivated the cascade layer, as it previously destroyed the entire gallery since version 2. I found this in the support forum.
It is possible that this is the cause of the issue:
Please install the 2.1 beta version manually (download it from your account) and see if it works. If not, please provide us with at least a live link so that we can see the issue.
Unfortunately, I don’t know how to replicate the issue. Please send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase.
Hi Daniel,
Sorry it took a little longer. The problem is related to loading the popup content via Ajax. Once this setting is disabled, it seems to work fine. We have created a task for this and will update this thread as soon as the problem is fixed.