SOLVED: Old Thank You Page Template Keeps Showing Despite Changes

[donotage]

Browser: Chrome 110
OS: macOS / Windows / Linux / etc.
URL: www.donotage.sk

Hi everyone,

I’m facing an issue with the Thank You page in my WooCommerce shop using Bricks Builder.

I initially created a simple template for the Thank You page that just displayed a single word. Later, I deleted it and created a completely new template. However, the old version keeps showing up, no matter what I try.

This is what’s showing:

And this is what should be displayed:

Does anyone know how to fix this? Thanks in advance!

[Matej]

Hello,

thank you for your report. If you filter by “WooCommerce - Thank you” templates, do you see only one, and the correct one?

I just tested the same steps that you defined and I see the new template. You can also try to clear cache on server, and check again.

Please check and let me know.
Matej

[donotage]

Hello Matej,

Thank you for your response.

I’ve checked, and I can confirm that I only see one template under “WooCommerce - Thank you,” and it’s the correct one. Additionally, I cleared the cache using both WP Fastest Cache and manually with rm -rf wp-content/cache/*. Unfortunately, the old template still persists.

Do you have any other suggestions I could try? Thanks!

[donotage]

Resolved: I edited the thank-you page with Bricks, where the old page was displayed by hitting the edit with Bricks, and that resolved the issue.

[Matej]

That’s interesting. Thanks for responding with a solution.

Matej