SOLVED: Instagram Feed still not working properly

Browser: Chrome
OS: macOS
URL: https://segadk.instawp.xyz/

Did use the tutorial provided by Bricks to get the access token to display it :slight_smile:
Futhermore you can’t change the post number per breakpoint, which makes the instagram widget quite long on mobile if you have 12 posts and 1 column (You can change the columns per breakpoint though).

Hi @jagge72,

Hm yeah that’s odd. I can’t see what’s different about those 2 carousels to cause them to break. Could you please share temporary admin access to help@bricksbuilder.io with a link to this forum thread using the same email address you used to purchase Bricks so we can investigate this further?

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Oh and regarding the number of posts, yup they can’t be customized per breakpoint with the current implementation. Please feel free to create a separate “Improvement suggestion” thread for it as that helps as know what tasks to prioritize :slight_smile:

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Sent you a mail with the info :slight_smile:

Hi @jagge72,

Thank you for sharing access. This looks like a Meta Instagram Basic API bug where some carousels are missing the parameter media_url (which has the URL for the image that should be displayed): https://developers.facebook.com/community/threads/298461861532746/ & Log in to Facebook.

I have added some logic to provide a fallback for when media_url is missing, which will attempt to get the first picture or video thumbnail and display it:

I added this logic to your website, can you please confirm if this is working now (as I can’t replicate this bug with my IG accounts)?

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I can confirm that this works :smiley: Thanks alot!

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Hi Jacob,
We’ve fixed this issue in Bricks 1.9.3, now available as a one-click update in your WordPress Dashboard.

Changelog: Changelog – Bricks

Please let us know if you are still experiencing issues.

Best regards,
timmse

For anyone who still runs into Instagram token issues or wants more flexibility (like controlling post count per breakpoint or avoiding API re-auth headaches), another option is using a dedicated Instagram feed tool like Taggbox.

Instead of relying on access tokens manually, it connects via Instagram’s official API and gives more layout control (grid, slider, masonry), moderation, hashtag feeds, reels support, and responsive settings without extra tweaks inside the builder.