SOLVED: Home page url edit with bricks show Server Error 500

shahi · May 8, 2022, 10:47am

Bricks Version: 1.3.7
Browser: Firefox 100(64bit)
OS: Linux
URL: Error Image

System info image

Hi,
I can edit all page except the home page. it Shows error.
It was working fine before.
I did disable all plugin to test it out still the same.
Some subdomain and main domain that has French or German name and domain extension not allowing me to edit only the home page url. But if I change the front page static to empty than I can edit the home page.

I can’t figure out what is wrong.

PS. similar problem found in WordPress forum

Thanks

timmse · May 8, 2022, 12:02pm

Hi Shahi,
would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you’ve used during purchase (so we can verify you as a customer)?

Thank you in advance,
best regards

timmse

shahi · May 8, 2022, 2:56pm

Hi Timmse,

Thank you for your kind reply. I will surely email with all the necessary info.

Regards.
Shahi

Gavan · August 21, 2022, 6:03am

I getting same issue

shahi · August 21, 2022, 6:24am

Hi @Gavan

Check your Apache and Nginx log.

In my case the problem was happening for this reason.

ModSecurity: Output filter: Response body too large (over limit of 1048576, total not specified)

I have solved it by this link

Gavan · August 21, 2022, 6:38am

I fixed in plesk by doing so under firewall settings.

shahi · August 21, 2022, 6:59am

Great! I am hppay that you able to fix it.

Silver · May 15, 2023, 12:38pm

How about telling everyone what you did in firewall settings?

shahi · May 21, 2023, 8:58am

@Silver
The link is broken. So here is a screenshot.

Link

syrax · October 18, 2024, 1:03pm

login to plesk
go to tools & settings
Go to Web Application Firewall (ModSecurity)
Then leave the firewall on this is important for wordpress!
Scroll down to switch of security rules
deactivate “FIlterGen”
Save wait 1 minuted, problem solved:)