My website is not loading properly on some occasions.
It only happens occasionally, but the page doesn’t load some of the parts on the page,
specifically, “Anim. Typing” “Template”, “counter”, “Slider (nestable)”, “Header Menu (testable)”
It sometimes happens on first load of the page, when reloaded it will show correctly.
Can someone help me solve this problem?
Hi @Kaorui ,
Since you mentioned that this happens on only the first load of your page though and subsequent loads are drawn correctly, that makes it seem like either a browser issue or a caching issue.
Do you have any caching on the server? Have you tried disabling it by any chance to see if it could be affecting the behaviour?
Have you tried viewing it in a different web browser or an incognito/private window to help rule out browser-side caching? Are you able to share the website for us to view it ourselves and report back to you how it appears for us?
PS - This post is probably better off in a different category, as the how-to category isn’t really meant for issues but rather tutorials and requests to learn how to achieve something.
Hi, thanks for the reply.
This phenomenon only happens on my clients browser, and I haven’t been able to replicate the problem on my browser.
The website is https://2yak.jp
I had a cashing plugin installed initially, but after the reported problem I cleared the cash and disabled all the settings, yet the problem seems to persist.
I wasn’t aware of the category, is there a way to change it now?
Anything you could point me to would be helpful
thank you.
Hi Kaoru,
Is it possible that your client disabled Javascript execution?
Every single element uses Javascript, so it would be understandable that they no longer work if JS is deactivated.
Hi timmse, d19dotca.
Sorry about the late update.
Timmse, I think you’re right that its a JS matter.
I turned off a performance plugin called “Perfmatter”, and the problem was solved.
It must have been one of the JS settings in the plugin.
Thank you for your help!
