NO BUG: Unable to edit Header template

Hi Team,

I’ve had a similar issue before but this time it makes no sense as the header templates hasn’t made edited in months.

Basically I’ve gone today to make some changes only to find the header does not show in the bricks visual editor. I can see the elements on the right hand side and even click, but once I click a few seconds later the editor crashes.

The header shows completely fine on the front end and even when you edit other pages such as the home page.

Can’t see any obvious errors in custom code I’ve done and cannot look at the header long enough to see if their’s any issues cropped up their.

Hope someone can help.

Matt

Hi Matt,
Thanks so much for your report!

Would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase?

Best regards,
timmse

Hi Timmse,

Just sent over,

Believe you solved my issue previously :slight_smile: , hopefully it just a silly mistake somewhere but can’t understand why it’s happened as I’ve not touched the header in ages, just been working on the single-products page template.

Thank you

Matt

Hi @timmse did you have any luck?

Thank you

Dear @MattMAWeb ,

As per my email reply, the invalid custom HTML tags on several Basic Text elements causing the issue in the builder.

Regard,
Jenn

Hi Jenn,

Ah somehow missed the email, that’s great thank you. Is their a way to edit templates/pages in some sort of debug mode when things like this happened? It was so un responsive and kept crashing that I actually couldn’t go through the elements to try and troubleshoot the issue.

Matt