Hi,
I don’t know if it’s a bug of BB, but I didn’t really know where I should post my request: I have this problem on only one of my websites.
I’m using last version of BB and theme styles with custom color palette. I’ve disabled my cache plugin and regenerate all my CSS files from the BB settings. Here’s my problem: the theme styles apply in frontend but not in the BB Editor. If Ichange a setting in the editor, I can’t see it applied (even if I reload the editor). You can see below two screenshots of the frontend page and the same page in the editor.
Are you using custom CSS in your header template or in the page CSS that may contain an error? This would explain why the following styles are not displayed correctly or not at all (in the Builder, the styles are integrated inline).
If that’s not the case: Would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase?
Hi Timmse!
Thanks for your answer! As far as I know, I think I don’t have any errors in my CSS files (or inline styles) because the frontend is working perfectly with the good styles… If there were errors, the frontend would be broken too, maybe. Do you agree?
I’m going to send you the credentials to connect to my website if you can have a look!
Thanks Xavier
Hi Xavier,
The issue is caused by the “SITIXEL Platform with Bricks” Plugin. Once deactivated, everything works as expected. Unfortunately, I cannot find any information about this plugin, but obviously, it also affects the frontend (Bricks runs on the frontend), which it shouldn’t as an admin plugin
Maybe you can contact the plugin developers - they might have an idea to solve the problem
Hi Timmse!
Thanks for your answer. This plugin is a custom plugin I made. And I use it on many websites without any problems. After the indications you gave me, I managed to find one line which seems to cause the problem. I use ACF and I create some options pages with ACF Pro and Acf Extended where I load groupfields and fields with PHP. The hook I’m using is the acf/init action as it’s been said in the ACF docs.
BUT if I change the hook to admin_menu, the Bricks builder works fin but I don’t have my ACF functionalities anymore and if I keep acf/init, BB breaks.
I think I will ask to the ACF support but if you have any suggestions, it will be with great pleasure.
Thanks and if I find the answer, I will come back here to post it.
But it’s really weird because all my other websites are working fine with the same plugin without any change…
Regards,
Xavier
Hey,
Unfortunately, I can’t give you any spontaneous advice. But it would be great if you could get back to me as soon as you have found a solution or know exactly what the problem is
Hi!
I asked for support on ACF website but there wasn’t a solution from that place. So Idecided to go with a fresh install of wordpress and all my plugin, and as I was creating the same website again, the issue didn’t appear. I haven’t find what was really the problem but the situation is OK now.
Thanks for your help.
Regards,
Xavier
