NO BUG: SVG icon in Accordion - safed in a template & imported

shenom · February 26, 2026, 9:20am

Hi there.

Found similar entries here - but not the same case.

Made a template with the Accordion and a SVG icon (collapse / expand). It is all safed well and also loaded, if the template is used inside a template element. But… if the template is imported on an other place at the site, the SVG is missing.

timmse · February 26, 2026, 10:26am

Hi Sascha,
Thanks so much for your report!

Unfortunately, I don’t know how to reproduce the problem. What do you mean by “if the template is imported on another place at the site”?

Would you please provide a screencast (jam.dev)? Thank you!

Best regards,
timmse

shenom · February 26, 2026, 2:13pm

Hi.

Thx. It´s pretty easy. Create a template with an accordion element and give it a SVG as icon. Now import the template wherever you like. On my side the SVG icon ‘connection’ is lost - I get an ‘x’ as icon.

If that not helps, let me know and I´ll do a screencast…

timmse · February 26, 2026, 2:30pm

Well, I tried with both accordion elements, and it works for me in both cases Unfortunately, I still don’t know what you mean by “import the template.” Is it “insert” via template manager?
If so, make sure “import images” is enabled.

If it’s copy and paste, check this setting (Settings » Builder):

shenom · February 27, 2026, 10:03am

Hi.

Sorry - wasting your time! First project with intense use of templates for a client. We had to change some SVG rights and of course use ‘Import Images’ at the templates section. Somehow I thought it is only neccessary for external images - not the ones that are available in the media library.

Thx!