NO BUG: Shipping cost missing from basket

Browser: Any
OS: Any

When a user is logged in, the cart page includes the shipping cost in the total, but doesn’t show it as a separate item. See attached.

This means that the client will see the sub-total (without shipping) and the total (with shipping) but not a line for the shipping cost that has been added. This only happens when using the Bricks cart block, not if I use the default Woocommerce cart shortcode.

Cart page

Have I missed something or is it a bug?

Pascal

You’re doing something wrong, it works for me.
Share a link so people can see what you’re doing.

Hi,

There isn’t actually much to see as the content of the blocks available via Bricks do not include much customisation options. If I swap them and use the Woo shortcode for the cart, then the shipping line is shown, just not when using the Bricks cart blocks.

I have done a quick video to explain the problem better…
https://workdrive.zohoexternal.com/external/bee2663568fd7f4dd4df09c47ce1a74d80163945cb32e6c36b3df4ed0f45c22b

I hope this makes sense.

Thanks.

Hey Pascal,
Please send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase. I believe that we can then identify and solve the problem quite quickly and easily.

Hello Timmse,

Thank you for getting back to me.

I think I have identified the problem. On the cart page, I was using the shortcode of the bricks cart template instead of [woocommerce_cart].

Using [woocommerce_cart] seem to have resolved the problem.

Is that correct? Should [woocommerce_cart] be used on the cart page instead of the shortcode taken from the template?

1 Like

Hey Pascal,
That would be the first thing I would have looked for and yes: Within the Gutenberg contents of the cart and the checkout page, only the respective shortcode should be inserted (see Academy links right at the beginning):

Gutenberg cart page: [woocommerce_cart]
Gutenberg checkout page: [woocommerce_checkout]