Browser: Chrome 110
OS: Windows
URL: Link to a page that illustrates this issue
Frames don’t show. And my SSL is probably OK.
Hi,
Thanks so much for your report!
It works fine with our installation. Please get in touch with the Frames support for further assistance.
Best regards,
timmse
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Please contact us in our Support Community
I have published my post in the support community. Thank you.
Would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase?
I am sorry. I am not that email owner. Would another email address be ok? Or we will send the email tomorrow using the purchase email.
I have sent it. Thank you.
Does your server meet the requirements?
I tried this just now and it seems to doesn’t work.
Thanks for the login data, but can you please grant full access?
As far as I can see, you already added a Frames template, so it obviously worked at some point. The question is, what has happened since then? Any updates or server configuration changes?
What exactly did you try? The memory limit and execution time limit are still low:
I added the following code to wp_config.php file:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
@ini_set( ‘upload_max_size’ , ‘64M’ );
@ini_set( ‘post_max_size’, ‘64M’);
set_time_limit(180);
And the code doesn’t work.
The login link now has full access.
Hi @zhuoza,
Thank you for sharing access,
It appears the “Yabe Ukiyo” plugin is causing the issue. With the plugin disabled, remote templates are successfully fetched:
The error ‘verify_nonce: “bricks-nonce” is invalid’ suggests a mismatch in nonce verification. The correct nonce for them to verify on their end is “bricks-nonce-builder” since Bricks 1.9.7.
Thank you @charaf for mentioning the nonce key update. I have updated the nonce key on the newer version to follow the latest bricks update.
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