Hello, i recently migrated my wordpress website (changed from elementor to bricks builder). Now we have a problem when clicking on âcomplete orderâ. This is the last step before paying and getting redirected to pay terminal. Hope you can help. To recreate the problem, you can add a product on for example this link : https://www.fair-repair.be/product/scherm-reparatie-iphone/ and proceed to checkout.
Extra bug : in shopping cart and checkout, there are no shipping costs displayed, while they are added to the total order amount.
I used a template which was provided from frames. Which should work out of the box, or am i doing something wrong?
21:41
This question is related to website: [fair-repair.be
Hi Jens,
Welcome to the forum and thanks so much for your report!
Clicking on âcomplete orderâ takes me to the checkout - what exactly is the problem?
the shipping costs are displayed in my checkout template without any problems. Not in the cart at the moment (that would be an improvement).
When I click on âplace orderâ in your checkout, nothing happens. Can you please deactivate all plugins except WooCommerce, ACSS and Frames and see if something happens? If none of this works: Would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase?
Thank you for you reply. The problem is actually when you are on the checkout. Clicking on complete order doesnt do anything. People can not place an orderâŠ
Hi Jens,
Your checkout template (Fair-Repair checkout) was not applied correctly because you also edited the checkout page with Bricks and it was rendered with Bricks.
I changed the rendering to âRender with WordPressâ and now the shipping costs are displayed and submitting the order works as it should.
