NO BUG: Page blank with iubenda plugin activated

Browser: Chrome 110
OS: Windows

This bug starts when the iubenda plugin (my GDPR plugin) is activated, this problem only exists in editor mode. The editor displays a blank page with all widgets present in the tree but not visible on the page. I had the same problem with the CSS Hero plugin. Example: I opened the header template, I can’t see the header but the footer was present, when I opened the footer the opposite happens. When I deactivate the plugin everything goes back to normal

Hi Carlos,
Thanks so much for your report!

The builder scripts are probably blocked by the plugin. You can try setting the “parsing engine” to secondary - it might work then.

Unfortunately, there is nothing we can do about this. You should contact the plugin support and tell them about the issue.

Best regards,
timmse

The issue can be solved by checking the box “Do not display Cookie Banner for admin users (recommended).” as reported in this other thread.

The option is in the Iubenda plugin settings → Privacy Controls and Cookie Solution → Manual embed → Configure.

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