NO BUG: Mailto links not opening

[yasmine]

Browser: Brave
OS: macOS
URL: Login – Acume

I am adding the link mailto: email and it populates but does not open. Tried using Chrome browser too!

[alanj]

I’d suggest that is a problem with your browser/PC settings, definitely nothing to do with Bricks.
Tried with Brave, Vivaldi, Opera, Firefox … all work perfectly and open my mail app.

[yasmine]

Thanks for checking! Ok I will try figure what settings I might have on both chrome and Brave that could be preventing it. I have no trouble with mailto links on other websites and so I thought my settings were ok. But thank you for checking (and the reassurance! )

[alanj]

In Brave it does prompt for permission to open the mail app - you have the option to deny it here and it may save that. Maybe you’ve tested previously and blocked it? All the others just opened directly.
Can’t help with Chrome - don’t use it.

[timmse]

Hi Yasmine,
I’m pretty sure it’s due to the same reason as this report.

NO BUG: Strange link behavior for mailto links

Hi Chris, Welcome to the forum, and thanks so much for your report! Ha, the classic: feature or bug? In this case, it’s a feature. Please have a look at /wp-content/themes/bricks/includes/integrations/dynamic-data/providers/base.php [CleanShot 2024-06-19 at 16.40.16@2x] Long story short: if you link to an email address, we add the mailto: automatically. If you don’t want this, you can use the :text filter such as {mb_ansprechpartner_email_6bs75cqxl5:text}, but then you have to add the mai…

If so, it’s not a bug

[yasmine]

Thank you! Just so I understand - if you just add mailing@email.com?Subject=blahblahblah into an external link, then it autoadds the mailto: so I should not add mailto:

[timmse]

Correct. This applies to dynamic data email addresses, too.

@timmse

Long story short: if you link to an email address, we add the mailto: automatically. If you don’t want this, you can use the :text filter such as {mb_ansprechpartner_email_6bs75cqxl5:text}, but then you have to add the mailto: manually. Alternative: Just leave out the mailto: and it will work as expected.

[r5websites]

did this change at some point? i used to have to manually add the mailto: before my dynamic data field for email address. I just discovered I have broken links across 50 sites because they now read as mailto:mailto:address@domain.com

[timmse]

Not that I’m aware of @r5websites .

Which dynamic data plugin and which field type are you using?
Are there any special features in your setup such as extremely nested fields in repeaters, groups, etc.? If so, I need to see the exact setup so that I can possibly reproduce the problem.