NO BUG: Login Form Not Working

JS40CD · July 9, 2025, 9:37pm

The Bricks login form isn’t working. I am seeing the custom error message.

Steps to Reproduce:

Go here: https://saffiregrills.com/testing/warranty/
Click on “Register Your Grill”
Create an account
Go to https://saffiregrills.com/testing/account/
Log out on this account page
Go back to: https://saffiregrills.com/testing/warranty/
Under “Register Your Grill”, try to login using your credentials. You won’t be able to.

Matej · July 10, 2025, 6:04am

I can replicate the issue on your side, but not on my local installation. Can you show me your setup - what settings & actions you have enabled in the form?
Please make sure that you have Custom Authentication Pages in settings correctly set up: Custom Authentication Pages – Bricks Academy

Also, just to test, does it work if you remove the login form from that page?

Thank you,
Matej

JS40CD · July 14, 2025, 8:21pm

Here you go. Hopefully this helps.

JS40CD · July 14, 2025, 8:23pm

Could this be the issue? The page in question is not the primary login page. In fact I’m not using Bricks as the main login method, I just wanted to allow users to login on this page as a requirement to fill out the form.

Matej · July 15, 2025, 12:47pm

Hi @JS40CD,

thank you for all the screenshots. As I still can’t replicate all of this, can you try by disabling all plugins and custom code, and keep just Bricks active?

Matej

JS40CD · July 17, 2025, 9:36pm

My apologies, I should have started with that. It was a conflict with the plugin Simple Cloudflare Turnstile, which I have set up to handle logins. The form also was set to use Cloudflare. Enabling the checkbox “Only enable on default wp-login.php page” in the plugin settings fixed the issue.

Thank you for helping to fix this! You guys are great!

Matej · July 18, 2025, 11:02am

Hi,

thank you for testing and getting back to us.

I’ll mark the topic as no-bug

Thank you,
Matej