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URL: Link to a page that illustrates this issue
Video: Short screen recording that illustrates this issue (free tool: jam.dev)
Hi! I updated it to 1.9.2 beta in order to fix the videos not loading, but now I notice that when I post a new image on Instagram, it doesn’t refresh on the website.
Is this a bug or am I doing something wrong? Thanks!
Hi @pcomedy,
Is this still the case now? we have a caching mechanism to improve the performance (otherwise loading speed can be quite slow) but the cache duration can be configured from the element’s settings under “Cache > Duration”.
Thank you, I’m aware of the cache property. I did a new page with the instagram feed element and it behaves the same way.
Actually what I realized was that it shows almost randomly the latests post. They are not only images or only videos, but it skips some the posts for some reason.
From the last 16 posts from instagram, the website feed shows posts 3, 10, 11 and after that they are showed correctly. I thought it was related to reels, but it also skips photos.
Oh that’s not the expected behavior then. Could you please share temporary admin access to help@bricksbuilder.io with a link to this thread so I can investigate?
I sent the email with the login. Thanks!
Hi @pcomedy,
Looks like Instagram “Collabs” are not being returned by the Instagram Basic API. So seems like a limitation from Meta themselves, and I can’t find relevant documentation from them that would address this. So not much we can do on our end unfortunately.
I’ll try to explore in that direction. Thank you so much for the support.
The [Instagram Collab] feature allows Instagram app users to co-author content (i.e. publish media) with other accounts (collaborators).
With a few exceptions, data on or about co-authored media can only be accessed through the API by the user who published the media; collaborators are unable to access this data via the API. The only exceptions are when searching for top performing media or recently published media that has been tagged with a specific hashtag. See Hashtag Search.
Feed images are not clickable now for some reason. Wordpress 6.4 and Bricks 1.9.2 Beta
They’re still clickable on my end. Could it be a conflict with another plugin or a cache issue on your end?
Regarding the API documentation shared, that’s for the Graph API which is usually used by full-fledged social media management apps. For the Instagram Feed element, we’re using the Instagram basic API which is what’s recommended by Meta: " If you are building an app for consumers or you only need to get an app user’s basic profile information, photos, and videos, consider the Instagram Basic Display API instead." (Source: Instagram Graph API - Instagram Platform - Documentation - Meta for Developers). And looks like this API is not returning collab posts as of yet.
Hello, I just found, that mine Instagram feed is not updating. https://www.kreatins.cz/
Is this still happen?
Hi @alessykora,
Meta deprecated the Basic Display API and introduced a new API. This means users need to retrieve a new token using the new API. Please see this thread for more details: NO BUG: Instagram Feed Broken - #13 by charaf. After retrieving the new access token, it should refresh automatically using a CRON job as usual.
Your website looks very nice.
Thanks, it is a community project, not paid one so there is a lot of bugs, but I like it too 