NO BUG: Gray content screen

Bugs
1

I am not sure why but all of a sudden, I have a gray screen where I edit the content of the site.
Please see attached.

Screenshot 2024-08-02 090847
Screenshot 2024-08-02 0908471920×1021 86.6 KB

System Information

##Theme Information
Theme name: Bricks Child Theme
Theme version: 1.1
Theme author: Bricks
Theme author URI: https://bricksbuilder.io/
Theme is child theme:
Parent theme name: Bricks
Parent theme version: 1.9.9
Parent theme URI: https://bricksbuilder.io/
Parent theme author URI: https://bricksbuilder.io/

##Active Plugins
Advanced Custom Fields PRO (6.2.7) by WP Engine
AffiliateWP (2.25.3) by AffiliateWP
AffiliateWP - Affiliate Portal (1.3.5) by AffiliateWP
AffiliateWP - Affiliate QR Codes (1.0.3) by Sandhills Development, LLC
AffiliateWP - Leaderboard (1.2) by Sandhills Development, LLC
AffiliateWP - Lifetime Commissions (1.6.2) by Sandhills Development, LLC
AffiliateWP - Sign Up Bonus (1.3) by Sandhills Development, LLC
AffiliateWP - Tiered Rates (1.3.1) by AffiliateWP
Akismet Anti-spam: Spam Protection (5.3.3) by Automattic - Anti-spam Team
All in One SEO (4.6.8.1) by All in One SEO Team
BricksUltimate (1.6.17) by Paul Chinmoy
Classic Editor (1.6.4) by WordPress Contributors
Duplicate Page (4.5.4) by mndpsingh287
Duplicator (1.5.10.1) by Duplicator
File Upload Types (1.4.0) by WPForms
Gravity Forms (2.8.15) by Gravity Forms
Gravity Forms Webhooks Add-On (1.5) by Gravity Forms
Gravity Forms Zoho CRM Add-On (2.2.0) by Gravity Forms
ManageWP - Worker (4.9.20) by GoDaddy
Redirection (5.4.2) by John Godley
Wordfence Security (7.11.7) by Wordfence
WP File Manager (7.2.10) by mndpsingh287
WP Mail SMTP (4.1.0) by WP Mail SMTP
Zoho Forms (4.0) by Zoho Forms

Thank you

2

H @Vane.Digital,

do you remember the last thing that you were doing before it stopped working? If yes, please try to redo it (Maybe you activated one plugin, installed something, configured a server, or just added something to the page).

You can also go over known issues, because some are just for the thing you have: Known issues – Bricks Academy They may help.

If that does not help, please check the logs. Maybe you will see something there, that will point you in the right direction.

You can also try to deactivate all plugins and if it still does not work with only Bricks installed and active, then you can send temporary login credentials to your test server and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase, so we can take a look.

Best regards,
M

3

Thank you M.

Nothing changed to be honest, other than updating core and plugin software. For the most part, I have purchased well supported plugins over the years that I know play nice with one another and in general, after updating, everything works perfectly 99.9% of the time. This could however be that 0.1% failure.

Also tracked the errors in console below.

PNG
PNG1920×1080 271 KB

Thank you.

4

Think I figured it out. Disabled Affiliate WP plugins and then it started working.
Is that a bug one should write to Bricks about or to Affiliate WP?

5

Hi,

thank you for your response. Now, I suggest you write to Affiliate WP and ask them about it - especially if you had an older version before, that was working with Bricks. But then they can investigate and see where the compatibility issue is.

Best regards,
M