NO BUG: Form: Turnstile Validation failed - timeout or duplicate

While testing if the contact form was working, I noticed this error related to Google reCAPTCHA, as if I were pressing the button twice, but I’m only pressing it once…

Then I tried changing the CAPTCHA, thinking it might be due to Google’s invisible CAPTCHA, but nothing changed. Despite this error, the email is still sent, but I would like to understand what is causing it. I had never seen it before version 1.9.8 of Bricks.

Hi Alex and welcome to the forum.

I am sometimes (not always) experiencing a similar cache error message as described above on this login page: https://executiveeducation.ch/acces/

Hi Alex,

Welcome to the forum :slight_smile:

In your screenshot, it appears you are using Turnstile CAPTCHA, not Google reCAPTCHA. Could you please confirm if you are using both Turnstile and Google reCAPTCHA simultaneously?

Additionally, could you provide a live URL to the form in question and a screenshot of your form spam settings? Alternatively, you can provide temporary admin access to help@bricksbuilder.io, and we’ll take a closer look.

Hi Charaf,

The problem happens to me both when I only use Google reCAPTCHA and when I only use turnstile CAPTCHA.

I normally use Google reCAPTCHA, like now.

This is the link to the form: https://panerotermoidraulica.it/#contatti.

These are the spam settings of the contact form
image

I also tried to test the form with another browser and in private mode, but the error still comes out.

Hi @AlexKingAx,

I couldn’t replicate the same issue on your site but I see that you’re using Cloudflare:

Can you temporarily disable Cloudflare caching and try again? If the issue persists please get in touch with temporary admin access at help@bricksbuilder.io with a link to this forum thread.

Hi @charaf,

I finally resolved the problem by deleting the Form Vibes plugin.

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