NO BUG: Featured Image Not Showing in Live Version of Page But Will in Template Preview

Browser: Chrome 110
OS: Windows
URL: Link to a page that illustrates this issue
Video: https://www.youtube.com/watch?v=QsysiMGL_sw

Following the new 1.8.5 fallback image settings, I’ve added an image to a container within a section. The fallback image is displayed properly and then when I add a Source, I select featured image. When previewing the page in the editor, the selected featured image is populated. When I go to “Populate Content” and select a different page using the same Individual template, it shows the Featured Image correctly. Then when I publish the live version of the page, neither the fallback image or the featured image are showing on the live version of the page, even though the rest of the template settings are working. When I remove the selected featured image on the individual page, it will use the fallback image from the template correctly.

Hey @Buckyx55,

thanks for your report.

Please send some temporary credentials to help@bricksbuilder.io so I can have a look at your setup. Please let me know where exactly I can find the problematic page / template and also include a link to this forum thread.

Best,

André

Sorry @aslotta , it’s in a local environment. I’ll take a video with some filler-text/content and then repost the link later this evening. Thank you for your patience!

@aslotta Thank you for your patience. Here’s a Youtube video demonstrating the issue. When I preview the content for both Test Page 1 and Test Page 2, you’ll see that the featured image will show up properly for the page that has a featured image and then the fallback image will display for the page without a fallback image. Yet when I go to the live page, the fallback image won’t show and the post with the featured image won’t show either. Any help is greatly appreciated, thank you!

Hey @Buckyx55,

looks like you did not set any template conditions:

CleanShot 2023-09-01 at 10.10.17

So the template does not apply to your pages on the frontend.

Best,

André

Thank you for the catch @aslotta , but it appears like it’s still a bug. I’ve uploaded a new video for you to review. The fallback image shows correctly now, but the featured image selected on Test Page 2 still does not show up and the fallback image does not populate either.

Hey @Buckyx55,

please send some temporary credentials to help@bricksbuilder.io so I can check your setup. Please also include a link to this forum report.

Best,

André

@aslotta It’s a local testing environment, but I went ahead and emailed and sent a JSON copy of the exported template. Thanks for any help you can provide!

Hey @Buckyx55,

thanks for the template.

The section containing the image is not showing when there is a featured image set as you have set a condition on it to only show when there is no featured image set.

Best,

André

Yay! @aslotta Thank you for your help! It’s working now!!