NO BUG: Edit with Bricks redirects to homepage

Bugs
1

Hi,

Since yesterday I have the issue that when I want to edit something with Bricks, it redirects me to the homepage. After a few hours it worked. But today I face the same issue

How can this be solved?

2

That should only happen if you request a builder URL, but are not logged in.

Please double-check & confirm that you are logged in when visiting the builder URL by accessing your WP dashboard first.

3

I am logged in Wordpress and also I can edit products in in normal editor

4

@Anushka27 Then we’d need to have a look at your site. Please email us some temporary admin login details at help@bricksbuilder.io so we can investigate the issue.

Please also include this forum post URL in your email as a reference. Thank you.

5

Email is sent. Will wait for response

6

@Anushka27 - Are you using any Caching plugins and did you try saving permalinks several times? Disable bricks theme, disable all caching, flush varnish cache and re-enable Bricks theme, then save permalinks (two or three times) - this solved a similar problem that we had a few months ago.

7

Hey @Anushka27,

as discussed in the ticket this seems to have been some temporary local issue. I will mark this report as NO BUG for now accordingly. Please get back to us if you encounter similar issues again.

Best,

André

8

Hi André,

Thank you for checking. Yesterday and today it’s working perfect.

Kindly regards,

Anushka

9

Hi, I have the exact same issue, on every website since changing server from shared hosting to managed VPS. It opens the editor and instantly redirects to login. All plugins deactivated, theme reactivated, caches flushed, nothing helps. Thanks for answer.

10

Hi @myrooon ,
Welcome to the forum!

It’s impossible to tell from a distance what’s going wrong on your end…

Would you be so kind as to send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase?

11

hi, thanks for fast reply. the problem was on the server side. hosting got a strict safety measures and was blocking some script in the bricks editor which has been changed. wasnt blocking on the shared server dont know why. its fixed now, thanks