Browser: Chrome 145.0.7632.160 OS: Windows URL: Kuhheide | Startup Labor Schwedt Video: Short screen recording that illustrates this issue (free tool: jam.dev)
Hi there,
I set up a custom login on several bricks sites. This always worked perfectly, but today I couldn’t log in anymore. This happens on all custom login sites. I can press the login button, the spinner is animating, but then the animation stops and nothing happens. This is a really painful issue that has to be solved ASAP.
I didn’t manually update anything, and as far as I know Bricks hasn’t updated automatically in the last few days either.
One client told me today that the problem first occurred on Friday. I’m using the SiteGround Security Optimizer, but its last update was about two months ago.
I also found a few pages where the custom login still works. I’m comparing them now, even though the plugin stack is almost identical. Maybe I can find the cause. Could it be RankMath’s redirecting feature?
Okay, nice find. I don’t have RankMath SEO pro, so we can’t really say what’s happening, but I suppose there is a setting somewhere that you can toggle off, and then you just disable the feature that is breaking this flow. Other than that, maybe you can contact the RankMath SEO Pro and see if they have a solution for this.
Because the Bricks builder was not updated, I will set this topic to no bug, but please let me know what’s happening, what the issue was, and perhaps if some other user gets the same issue, they know how to solve it.
It’s really strange, but I’ve made the following observation.
As soon as I rename the Rank Math SEO Pro plugin folder, I’m able to log in again. After that, I updated all plugins on the site. The updates were different depending on the site, and on one site there actually was just one plugin (translatePress) that needed updating and which wasn’t installed on the other sites that didn’t work.
Once the updates were done, I renamed the Rank Math SEO Pro plugin folder back to its original name and activated it again. Surprisingly, the login still worked afterwards.
So it’s a bit difficult for me to clearly identify what exactly caused the issue. However, simply renaming the plugin and then renaming it back seems to have resolved the problem.
As mentioned, on one of the sites I only had to update TranslatePress, while on the other sites that plugin wasn’t installed at all and the login issue still occurred. So it does seem to be somehow related to Rank Math SEO, but it’s quite odd that the problem disappears after a simple rename.
I honestly don’t know, but maybe it’s in combination with some other plugins that were not updated? Maybe some kind of caching, or maybe Rank Math does something on activation that solved the issue?
If you can still replicate the issue on some sites, I would still recommend reaching out to Rank Math and double checking with them if there is something that they know that is going on
Okay - it’s a very strange one. But you are correct @ApolloWebdesign
Changing the RM Pro folder name to .bak and changing it back results in login page working again.