Hi there,
I created a section and imported it to my Templates, cat. Sections. If I safe any changes (content & style) by editing the section in my templates, the changes are not rendered in my backend. How do I solve my issue?
Thanks for your help.
Hi,
I’m not exactly sure what are needed steps to recreate this, but if you update template, it will not automatically update on the page that is used.
Would be possible to record a video with a step-by-step on how to replicate the issue, so I can do it locally?
On the bottom you get the screenshots 1–5 of my issue on a test-page (I couldn’t upload the video-format “mov”, neither its zip-file).
After my color change in the template, the background color should change from red to lightblue on the test-page, too, but it doesn’t.
How do I solve this?
Thanks for your support,
Lobus
(I am back tomorrow)
thank you very much for screenshots. Can I ask how you imported the template, because I don’t see that part on the screenshots?
Did you use the “Template” element, and choose the template there (if yes, the color should update), or did you use “insert” from the template manager (in this case, the color will not update).
Usually, it’s best to create video with tools like https://jam.dev, and then you only share an URL
About explaining the issues, the best is video with voice, explaining step by step how to reproduce the issue and all necessary configurations. Recording with Jam.dev (https://jam.dev) or similar is great.
Then, if we can see the issue we reply right away, otherwise we can ask for more info or login data, depending on the situation