Hi,
I’m experiencing a very weird bug. I click an image in the builder and the builder area turns white, though the two side bars remain.
If I select the image element in the structure panel, it’s fine.
I cleared my browser cache to see if that was the cause, but the error is still occuring
Hi @lynxm,
Could you please share temporary admin access to help@bricksbuilder.io with a link to this thread using the same email you used to purchase Bricks so we can investigate this.
Hi @lynxm,
Thank you for sharing access. I can’t replicate the exact same issue of the blank canvas on the 2 pages you’ve shared.
However, I did notice that when clicking the elements you mentioned, a bunch of console errors show up. Inspecting those errors shows that they’re coming from ACSS. That could be what’s causing the issues on your end.
To really make sure that’s the case, it would be best if you could create a staging clone and disable all plugins. If the issue is resolved then it’ll be clear that it’s one of the plugins causing a conflict. If it’s not, please also share the staging environment details so we can investigate this further and I’ll open this ticket again.
Thanks.
Hi @charaf,
Thanks for taking a look. You were right. It was definitely an ACSS / Frames issue. I disabled and enabled all the plugins and the conflict went away. (It also made the auto-BEM feature start working which hadn’t been before).
Definitely not a Bricks bug.
Thanks!
