I have a problem editing the header and footer templates. As soon as I open any of them in Chrome or Microsoft Edge the Bricks Builder freezes on me, and I get the famous warning popup that says 'Wait, or Exit Page". Strangely, this problem is not encountered when I use Firefox browser. I am using version 1.12, I am confused why the problem is taking place on Chrome and Edge, but no problem on Firefox!!
Hello,
I don’t know why it works on FF, but not on Chrome(ium) based browsers, but I would like to try to replicate this locally. Can you export both templates and send them to us?
You can attach it here on the forum, or if you don’t want to have it publicly available, you can send it to help@bricksbuilder.io using the email address you used during the purchase. Please, also include a link to this topic, so we can reference it.
Also, make sure that your server meets minimum system requirements (Bricks → System Information).
Thanks.
Hello, I have the same problem on 2 different installs:
When I try to add a class in the left panel, the builder freezes. The popup says ‘Wait or Exit Page’. I encountered this problem on Google Chrome. In Firefox there’s no problem. I cleared the cache in Chrome but that didn’t solve the problem. This problem started with version 1.12. What’s the problem with Google Chrome and Bricksbuilder? Can u help? Thanks!
Hello George,
This is a clash with one of the Chrome extensions you have installed. I had the same problem due to an extension called NordPass (a password management extension), when I deleted this extension from Chrome the problem was resolved. If you have the same extension, delete it and try to edit again it should work properly. If you don’t have the NordPass extension, try to remove all the extensions from your Chrome and check again, one of the extensions will be the cause of this problem. Please let me know the outcome. Good luck.
Kamal Thabet
1 Like
Hello kt1958,
thanks for this solution! It was indeed the nordpass extension. After deletion, bricksbuilder works fine. Thanks a lot!
George
So happy it worked for you. Happy building!