NO BUG: Bricks 1.12 BETA: The builder will not load if a plugin is active

Browser: Chrome 131.0.6778.265
OS: Windows

Hi,

Has anyone encountered this problem on bricks 1.12 Beta?

When a plugin like WooCommerce or Polylang is active, the builder does not load at all and remains a blank page.

After disabling the plugins, the problem is solved. Please watch the video below.

Hey @HOSEIN,

this is weird. I can’t reproduce this issue locally. So, is this happening to you only on the 1.12 beta or also on the 1.11.1.1 version?

I have WooCommerce active all the time, but I did not got this issue.

Matej

Hi Matej,

Yes, it’s strange and it happened many times in 1.12 Beta. There is no problem in previous versions. Since other users haven’t reported this, I think it’s better for me to wait until the official release of 1.12, to check this on the customers website.

Interesting. Do you see any logs or console errors? Or maybe the same issue on some other site?

No, there are no errors. I also only have a site for testing beta versions. I will definitely check it more closely on customer sites after the official release.
Also, if I find a reason for it before the official release, I will definitely let you know.

Thank you. Definitely let me know if you find the reason for this.

Matej

1 Like

Hi Matej,

Today I encountered this problem in playground which has the latest version of bricks. But this time there are errors in the browser console.

Hey @HOSEIN,

I’m so sorry, I bookmarked your answer, then I forgot to answer it. :face_with_peeking_eye:

So, this was an error on Bricks Playground, with WooCommerce active? Is this error still happening? If yes, any chance you can send login credentials to your website and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase, so we can take a look?

Because I’m still not able to reproduce it :frowning:

Thank you.
Matej

1 Like

Hi Matej,

It’s strange that it only happens sometimes. Given that I don’t have access to the playground debugger, I don’t know what to do.

It’s interesting, because I have WooCommerce active all the time, and this never happened to me.
And as it happens only sometimes, it will be hard to debug :frowning:
Sorry that I can’t give you a solution or a better answer here, but let’s keep an eye on it, and if we figure out a way how to reproduce it, then we fix it.

Thanks.
Matej

1 Like

I agree,

As always, thank you for the detailed and thoughtful review Matej😊

1 Like

Hi @Matej,

If you agree, we can consider this report as NO BUG. I haven’t been able to reproduce the bug in even complex scenarios for the past few days and I haven’t had any issues. On the other hand, since no similar case has been reported, we can safely say that there is no problem.

As always, thanks for your attention to the reports🥂

Hi @HOSEIN,

I agree. As it only happened in your case, and even that just randomly, and there is no way for us to reproduce it, let’s mark it as no-bug and say, that it was maybe something with your browser.

Thank you.
Matej

1 Like