Hi guys,
Thanks so much for your reports!
We already have several reports with a similar problem, almost all of which are on WAIT, because we have not received any feedback to our questions or access data, so it has been impossible to get to the bottom of the problem so far.
Presumably, it will be a hoster-side problem in each of your cases, so it would be good if you could send us the following information by email to help@bricksbuilder.io:
- a link to this thread
- admin login credentials
- information on where we can see the problem / how we can reproduce it (as quickly and easily as possible) - something like “sometimes it happens” doesn’t help further
- information about the hoster: which hoster, what kind of hosting (shared, vps, …), technical specifications of your hosting plan if applicable,
- server environment details from the Bricks system information (if there are entries within WordPress/server environment that are not green, please take care of them first)
Best regards,
timmse