# WAIT: Why is my "rich text" different?

**URL:** <https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792>\
**Category:** Bugs\
**Tags:** v1-12-2\
**Created:** [March 5, 2025, 8:05am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792 "2025-03-05T08:05:05Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Mezzy](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/m/e56c9b/32.png) [@Mezzy](https://forum.bricksbuilder.io/u/Mezzy)\
**Post date:** [March 5, 2025, 8:05am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/1 "2025-03-05T08:05:06Z")

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**Browser** : Chrome 110  
**OS** : macOS / Windows / Linux / etc.  
**URL** : Link to a page that illustrates this issue  
**Video** : Short screen recording that illustrates this issue (free tool: [jam.dev](https://jam.dev/))

I found that the “Rich Text” widget in my dashboard is different from the ones in video tutorials.

Was there any thing wrong with my settings or what?

Need your advice!

 ![微信图片_20250228180620](https://forum.bricksbuilder.io/uploads/default/original/3X/d/a/da49dcb31726d467380c6a2d911fe609895ebb20.png)

 ![rich text widget in my dashboard](https://forum.bricksbuilder.io/uploads/default/original/3X/d/d/dd265e3e804cd93895b98b2617d83fa45618975b.png)

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<div class="post-metadata">

**Author:** ![Mezzy](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/m/e56c9b/32.png) [@Mezzy](https://forum.bricksbuilder.io/u/Mezzy)\
**Post date:** [March 5, 2025, 10:37am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/2 "2025-03-05T10:37:41Z")

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@Matej

Hello, Matej, could you tell me what is the reason？

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<div class="post-metadata">

**Author:** ![shingen](https://forum.bricksbuilder.io/user_avatar/forum.bricksbuilder.io/shingen/32/1293_2.png) [@shingen](https://forum.bricksbuilder.io/u/shingen)\
**Post date:** [March 5, 2025, 10:43am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/3 "2025-03-05T10:43:39Z")

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The format bar will go away when you click on the “Text” view of your editor. If you view it under the “Visual” you will see the format bar. This is the normal behavior in Bricks – mine is the same.

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**Author:** ![timmse](https://forum.bricksbuilder.io/user_avatar/forum.bricksbuilder.io/timmse/32/1192_2.png) [@timmse](https://forum.bricksbuilder.io/u/timmse)\
**Post date:** [March 5, 2025, 10:59am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/4 "2025-03-05T10:59:34Z")

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Hi Mezzy,  
Thanks so much for your report!

Unfortunately, I cannot reproduce the issue. What @shingen says is true though. It seems that the “text” tab is active for you. What I find strange is that the tabs are not visible. Please deactivate all plugins and custom code and see if this solves the problem.

It should actually look like this:

 ![CleanShot 2025-03-05 at 11.56.58@2x](https://forum.bricksbuilder.io/uploads/default/original/3X/5/3/534ada280e209e529b0d8c657574af337ecb6925.png)

Best regards,  
timmse

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<div class="post-metadata">

**Author:** ![shingen](https://forum.bricksbuilder.io/user_avatar/forum.bricksbuilder.io/shingen/32/1293_2.png) [@shingen](https://forum.bricksbuilder.io/u/shingen)\
**Post date:** [March 5, 2025, 11:07am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/5 "2025-03-05T11:07:51Z")

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Hey @Mezzy, I get the same results as @timmse

![About-Builder-](https://forum.bricksbuilder.io/uploads/default/original/3X/9/5/95b0b0766c1a60ce92d4346a05ee3aabc526014c.png)

Cheers

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<div class="post-metadata">

**Author:** ![Mezzy](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/m/e56c9b/32.png) [@Mezzy](https://forum.bricksbuilder.io/u/Mezzy)\
**Post date:** [March 5, 2025, 11:27am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/6 "2025-03-05T11:27:49Z")

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@timmse

Hello, Timmse, I just created a new page and now it’s back.

 ![image](https://forum.bricksbuilder.io/uploads/default/original/3X/c/e/ce486b774c3f96ad78dda270a6cd51975e336a73.png)

However, I didn’t do anything, I did’t deactivate any plugins(In fact, there are only 3 plugins in my website), and I have’t used any custom codes,

 ![image](https://forum.bricksbuilder.io/uploads/default/original/3X/1/1/111b8de64ac52ac5ee5a103108b9d217783dd21f.png)

I’ve been using Bricks for nearly 7 days, the first time I dragged “rich text”, it shows like the issue I talked above, there are no function bar here, they seem no difference to me. I even googled “what’s the difference between basic text and rich text”.

The true issue is: the “Rich Text” function bar randomly disappears—sometimes it’s there, and other times, it’s completely gone.

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<div class="post-metadata">

**Author:** ![Mezzy](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/m/e56c9b/32.png) [@Mezzy](https://forum.bricksbuilder.io/u/Mezzy)\
**Post date:** [March 5, 2025, 11:40am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/7 "2025-03-05T11:40:13Z")

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@timmse

I shot a video about this issue, could I email it to your team?

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<div class="post-metadata">

**Author:** ![timmse](https://forum.bricksbuilder.io/user_avatar/forum.bricksbuilder.io/timmse/32/1192_2.png) [@timmse](https://forum.bricksbuilder.io/u/timmse)\
**Post date:** [March 5, 2025, 11:43am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/8 "2025-03-05T11:43:21Z")

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You can paste the link here, or use jam.dev (which provides more details like console errors, etc.). Btw., are you really using Bricks 1.9.7.1?

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<div class="post-metadata">

**Author:** ![Mezzy](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/m/e56c9b/32.png) [@Mezzy](https://forum.bricksbuilder.io/u/Mezzy)\
**Post date:** [March 5, 2025, 11:52am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/9 "2025-03-05T11:52:37Z")

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It’s the latest version, I always keep updating it.

 ![image](https://forum.bricksbuilder.io/uploads/default/original/3X/0/2/026afb60119e9fa65ba6c345cd32a4c8890174a9.png)

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<div class="post-metadata">

**Author:** ![jitkaK](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/j/90ced4/32.png) [@jitkaK](https://forum.bricksbuilder.io/u/jitkaK)\
**Post date:** [November 4, 2025, 11:00am UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/10 "2025-11-04T11:00:21Z")

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I happened to me too (with no help of dectivating plugins or reset Bricks settings).

BUT - when I filled me user acount properly (nickname was missing), the module started to work properly 😃 (And set my user lang to English, but it’’s not the cause).

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<div class="post-metadata">

**Author:** ![GraceHatcher](https://forum.bricksbuilder.io/letter_avatar_proxy/v4/letter/g/7bcc69/32.png) [@GraceHatcher](https://forum.bricksbuilder.io/u/GraceHatcher)\
**Post date:** [July 4, 2026, 12:17pm UTC](https://forum.bricksbuilder.io/t/wait-why-is-my-rich-text-different/30792/11 "2026-07-04T12:17:03Z")

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Bricks can be really sensitive to raw text vs rich text formatting when you paste content into the builder. Most of the time, the visual output looks different because one element has inline code styling baked into it from an external source. A quick way to debug this without messing up your layout is to view the HTML source of both blocks and drop them into a web diff tool like [https://comparetext.app/](https://comparetext.app/) . It instantly shows any line-by-line differences in the code tags so you can strip out whatever is causing the inconsistency.
