A client of mine has a site with audio files (MP3). It used to work fine. They upload it through a CPT field and the player worked. Until now: the audio player disappeared from the frontend.
Anyone experienced the same?
Hi,
Thanks so much for your report!
As far as I can see, we are unaware of any serious problems with the audio element in Bricks 1.12.4, and I cannot reproduce the issue. Please provide at least a live link – maybe there are some errors in the developer console, and in the best case, a screencast showing and explaining your setup in detail.
Best regards,
timmse
The audio player should be visible on this page (the grey empty block, which is conditional and should not display when empty): https://woordenvanwaarde.nl/op-wereldreis/
As said, it worked fine before and now it doesn’t (we did not do any changes).
Ok. What does the condition look like in detail? And which custom field provider/field type is it?
It’s not the conditional field. The condition works fine, otherwise the block would not be visible if there was no audio file uploaded (on pages without uploaded file the block is not visible). So the condition ‘sees’ there is a file, but the audio player is just not showing. Removing the condition also does nothing (as expected).
N.B. I did deactivate all plugins without any result.
Please send temporary login credentials and a link to this thread to help@bricksbuilder.io using the email address you used during the purchase.
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