SOLVED: Nonexisting Content is showing in Frontend

SCO · July 5, 2021, 8:52am

Bricks Version: 1.2.0
Browser: Firefox 89.0.2
OS: macOS

Hey Guys, don’t really know how to handle this one. We have two containers showing up in den frontend, but in the backend there is no data. In the structure panel the two elements are not present.

I have checked all templates used for this particular page (maybe I’ve forgotten to delete something): nope.

I have cleared the cache: nope.

Furthermore, I have disabled all existing content elements in desktop and mobile view: nope. Still here, still showing up, though the previewer and bricksbuilder doesn’t show the content!

What the heck shall I do to get rid of these two elements?

Thx in advance

Stefan.S · July 5, 2021, 9:26am

Maybe there is a Gutenberg block at the page !?
Have you turned off all plugins ?

SCO · July 5, 2021, 9:50am

Hey there,

nope, unfortunately no Gutenberg blocks

And yes, all Plugins turned off.

Can I somehow “refresh” the output-code in bricksbuilder?

Stefan.S · July 5, 2021, 10:12am

Could u provide a link for this site ? Is it right that u are using Bricks 1.2 ?

luistinygod · July 5, 2021, 11:54am

Hello @SCO

Does this page was migrated from a previous Bricks version?

SCO · July 5, 2021, 12:49pm

Hey Stefan,

sorry, can’t provide a link. And yes, we are using Bricks 1.2

SCO · July 5, 2021, 12:52pm

Hey @luistinygod

We have migrated a few pages from 1.3 to 1.2. But not this one. This one has been newly created.

luistinygod · July 5, 2021, 5:57pm

Hey @SCO

We would need to get temporary access to your WordPress installation to check what is going on. If that is possible, please send us an email to help@bricksbuilder.io with the login credentials.

SCO · July 13, 2021, 7:03am

Hey @luistinygod,

thx for the offer, but we have “solved” the problem by recreating the page. Ghost content gone!

luistinygod · July 20, 2021, 11:09am

Thank you for letting us know.